Frequently Asked Questions
Answers to common questions about ordering, delivery, products and showroom support at RAK Ceramics.
Ordering & Payment
You can browse products on our website, add them to cart and check out online, or visit any RAK Ceramics showroom to place an order with a design consultant.
We accept credit and debit cards, UPI, net banking and popular wallets on the website. Showrooms also accept cash and cheque payments.
Yes, a GST invoice is generated automatically for every order and can be downloaded from your account or requested at the showroom billing counter.
Yes, builders, architects and contractors can request project pricing by sharing their bill of quantities with our sales team through the contact page.
Orders can be modified or cancelled before they are dispatched. Contact our support team with your order number as soon as possible to request a change.
Still have a question?
Our design consultants are happy to help with anything not covered above.